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What happens when emails can't be delivered?
What happens when emails can't be delivered?
Cee avatar
Written by Cee
Updated over 4 years ago

Label Engine tracks every email sent and we can detect if emails are not delivered.
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If it has been determined that an email has bounced for any reason (e.g., the email address no longer exists or the mailbox is full), the email address will be marked as 'bounced'. You will see a notification and will have the option to remove the 'bounced' status if you are certain that the email address is correct.

If a recipient's email address is marked as 'bounced', you will see a notification in the Promotion section.

If an artist or company's email address is marked as 'bounced', you will see a notification in the Accounts section.

If YOUR email address is marked as 'bounced', you will see a notification on the main menu.

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