To enhance security within Label Engine, we are updating the way secure links are generated. This includes links sent to your email from Label Engine. If you or your clients are trying to access a link sent prior to October 14, 2024, and are redirected to a 403 error page, the link is invalid and a new one must be generated. If that happens, please create a new link for your clients.
Key impacted links include:
Payment and invoice links
Promo links sent via email, including the unsubscribe link and link to view release image
File download links (e.g., reports, audio files, artwork, uploaded files, linked documents)
If you have questions, please reach out to support@label-engine.com.